Alternatives to Violence Project, London

Conflict resolution and anger management

Privacy policy

AVP London ('us', ‘we’, 'our') will not disclose users' information to third parties. We will process your personal data for the purposes of maintaining our client list and contacting you in future. Data collected by this site is used to:

  • Contact you in response to an enquiry
  • Administer and enhance our website and service

It is our policy not to transfer data to any other organisation without permission. If you have provided us with your contact details we may contact you with information about our activities. If you would prefer that we cease to send you further information about AVP, simply use the opt-out in an email you've received, send a message to us directly via the website contact form, or contact us using the following details:

Alternatives to Violence Project, London & South-East
The Grayston Centre
28 Charles Square
London N1 6HT
Tel: 07931 775543

Use of cookies

When accessing our website, we will learn certain information about you during your visit. Like other commercial websites, our website utilises a standard technology called "cookies" and web server logs to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, websites visited just before and just after our website, and your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You can turn off cookies by blocking them in your browser privacy settings.

Analytical cookies

We also employ analytical cookies in order to provide meaningful reports about our site visitors. These cookies allow us to recognise and count the number of visitors and see how visitors move around the site. This information helps us to improve the way our website works. However, these cookies do not collect personal data about you.

Some of the following cookies may be used for analytical purposes:

__utma Google Analytics to monitor traffic levels, search queries and visits to this website
__utmb Google Analytics stores IP address anonymously on its servers and neither we nor Google associate your IP address with any personally identifiable information
__utmc Google Analytics to determine whether you are a return visitor to this site, and to track the pages that you visit during your session
__utmz Google Analytics stores the type of referral used by the visitor to reach this site

IP addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the web pages you request) can be sent to you.

Email information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone.

How do we use the information that you provide to us?

Broadly speaking, we use personal information for purposes of administering our activities, providing relevant services and making available other items and services to our service users and prospective service users.

We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, we use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

How do we protect your information and secure information transmissions?

email is not recognised as a secure medium of communication. For this reason, sending private information to us by email is at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL.

Policy changes

We reserve the right to amend this Privacy Policy at any time with or without notice. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

We are committed to conducting our activities in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.


If you have any questions regarding this policy, or your dealings with our website, please contact us.

Website terms & conditions

The use of this site is provided by Alternatives to Violence Project, London and South-East region (AVP London), a regional member of Alternatives to Violence Project, Britain (AVP Britain), and is subject to the following Terms and Conditions:

  1. Your use of the site constitutes acceptance of these Terms and Conditions.
  2. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of AVP Britain or any third party, or the use and enjoyment of the site by any third party.
  3. Except for death or personal injury arising through our negligence, AVP Britain shall in no event be liable for any damages including, without limitation, direct, indirect or consequential damages, whatsoever arising from or in connection with the use or loss of use of the site, or any content on the site.
  4. AVP Britain can change these Terms and Conditions at any time by posting changes online under this section "Terms and Conditions". Your continued use of this site after changes have been posted constitutes acceptance of the modified terms.
  5. AVP Britain does not guarantee that the site's facilities and functions will be free from error or uninterrupted, that the site or the server that makes it available to you are free of viruses or bugs, that defects will be corrected, or that the content on the site is accurate or complete.
  6. AVP Britain takes no responsibility for the content of external Internet sites linked to or cited on this site.
  7. Any communication or material that you transmit to, or post on any public area of this site will be treated as non-confidential and non-proprietary information unless otherwise stated by AVP Britain. We reserve the right to remove without notice any material posted in any public area of the site.
  8. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

If you do not accept these Terms and Conditions in full, you must stop using this site immediately. We reserve the right to prevent you accessing this site, without prejudice to any of our other rights, if we consider that you have contravened any of these Terms and Conditions.

Alternatives to Violence Project, Britain

Charities Commission Registered No 1085709; Scotland: SCO39287

Company limited by guarantee no. 4127409

Registered Office: The Grayston Centre, 28 Charles Square, London N1 6HT

Copyright information

The copyright and all other intellectual property rights in all material on this site are held by or licensed to Alternatives to Violence Project, Britain (AVP Britain) unless otherwise stated. All rights in all texts, images and materials appearing in this site are reserved.

You may read and download materials (in their entirety) for personal use only, on condition that you comply with the terms and conditions applicable to this site. You may not alter any material, repost or sell it without permission. Commercial use or publication of all or any material displayed and any use of the AVP Britain logo, without prior written permission from AVP Britain, is strictly prohibited.